Results
Different environments. The same discipline: understand what’s happening, change the work, and measure whether the result holds.
0 downtime
95%+ adoption
A dual-platform SaaS rollout had to go live during a live ~$33M campus modernization.
I owned delivery end to end, bringing the rollout into an operating environment that had to keep running.
Zero operational downtime at cutover and 95%+ adoption.
80% → 100%
Four deficiency-free CMS surveys
I managed a $15M+ portfolio across 12–14 facilities, where compliance had to hold across locations.
I rolled out a SaaS compliance platform across the operating environment.
Audit scores increased from 80% to 100%, with four deficiency-free CMS surveys.
20%+
Food cost declined 5%
A new POS and kitchen-display setup required changes to meal-plan and table-turn workflows.
I redesigned those workflows around the new systems and the way the operation needed to run.
Revenue capture increased 20%+ while food cost declined 5%.
Tell me what’s happening in your operation and what you need to improve.
Let’s talk